Responsible Gaming

At Oshi Casino, gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, making informed choices and staying in control of how you play. This page provides practical information about safer gambling, personal limits, self-exclusion and where to seek support in Australia.

Try These Pokies

Boomshakalaka

booming

Party Juice

onlyplay

Lucky Hits

retrogaming

Blue Panther Christmas Edition

spnmnl

Piggy Bank Scratch

belatra

The Angler

bsg

Gamble for entertainment

Casino games are based on chance. Outcomes are not guaranteed, and no strategy can ensure a win. You should only gamble with money you can afford to lose after essential expenses, financial commitments and everyday needs have been covered. Never treat gambling as an investment, a source of income or a solution to debt.

In this article

Gamble for entertainment Recognising gambling harm Tools and account controls Age, safety and getting help

Before you start, decide how much time and money you are comfortable spending. Consider these amounts entertainment costs rather than funds that you expect to recover. Once your budget or time limit has been reached, stop playing. Do not increase your limits simply because you have lost, and do not continue playing to try to win back money.

Practical ways to stay in control

Set a spending limit before each gaming session and keep to it.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from household money, rent, bills and savings.
Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
Do not borrow money, use credit or sell belongings to fund gambling.
Do not chase losses by increasing your stakes or playing for longer.
Keep your gambling private from children and do not allow anyone under the legal age to use your account.
Review your gambling regularly and be honest about its effect on your finances, relationships and wellbeing.

A win does not mean you should continue, and a loss does not mean a win is due. Each game is separate, and previous results do not change the probability of future results. Avoid gambling myths, systems or claims that suggest a particular outcome can be predicted or guaranteed.

Recognising gambling harm

Gambling can become difficult to control for some people. Harm may develop gradually, and it is not always obvious at first. You may wish to pause and consider your behaviour if you are spending more time or money gambling than planned, hiding your gambling, feeling distressed when you stop or using gambling to cope with personal problems.

Possible warning signs

Gambling with money intended for rent, food, bills or other essentials.
Repeatedly trying to recover losses by gambling more.
Borrowing money or selling items to continue gambling.
Feeling anxious, guilty, irritable or secretive about your gambling.
Missing work, study, family activities or other responsibilities.
Thinking about gambling frequently or finding it difficult to stop.
Arguing with family or friends about gambling or its financial effects.
Gambling more after a stressful event or to escape difficult feelings.
Experiencing financial problems, sleep difficulties or reduced wellbeing linked to gambling.

If any of these signs feel familiar, take a break and speak with someone you trust. You do not need to wait until gambling causes a serious problem before seeking help. Support is available for people who gamble, as well as for family members, friends and other people affected by someone else's gambling.

If gambling is affecting your mental health or you feel unable to cope, seek urgent help from an appropriate health service. If you or someone else is in immediate danger, contact emergency services in Australia. Gambling support services can provide confidential information, counselling and practical assistance with budgeting, relationships and changing gambling habits.

Tools and account controls

Oshi Casino may make safer gambling tools or account controls available to players. Depending on the service and applicable requirements, these may include deposit, loss, wagering or session limits, reality checks, time reminders, cooling-off periods and account or product restrictions. Availability, operation and processing may vary, so review the information shown in your account and follow the instructions provided.

Using limits effectively

Choose limits before you begin playing and set them at an amount that is affordable for your circumstances. A limit is most useful when it reflects your full gambling budget rather than the amount you hope to win. Do not set a limit that you cannot realistically maintain. If you find yourself wanting to raise a limit, take a break and consider whether you should stop gambling instead.

A cooling-off period can provide time away from gambling without requiring a permanent decision. During a break, remove gambling applications or shortcuts, avoid promotional messages where possible and tell a trusted person that you are taking time away. Use the period to review your finances and consider speaking with a professional support service.

Self-exclusion

If you do not want to gamble, you can request that your account be closed or restricted for a chosen period, subject to the available process and applicable requirements. Self-exclusion is a firm commitment to stop gambling and should not be used as a short-term way to manage a single loss. Before requesting it, withdraw any eligible balance in accordance with the relevant account terms and ensure that you do not create another account.

If you ask for an account restriction or self-exclusion, Oshi Casino may need to confirm your identity and the requested period. The restriction may apply only to the services covered by the relevant process. You remain responsible for not attempting to bypass a restriction and for protecting your login details. If you believe a restriction has not operated as expected, raise the matter through the available support channel.

Account controls are helpful tools, but they cannot replace personal responsibility or professional support. You should combine them with a realistic budget, regular breaks and honest conversations with people you trust.

Age, safety and getting help

Gambling is for adults who meet the applicable legal age requirements. Do not open or use an account if you are underage. Parents and carers should use device, payment and account controls to help prevent children from accessing gambling services. Keep passwords, payment methods and account access secure, and never allow another person to gamble through your account.

You are responsible for providing accurate information and complying with the laws that apply to you. If gambling is not lawful where you are located, do not use the service. Oshi Casino may apply identity, age, location and account checks as required by its operating procedures or applicable law.

Support in Australia

Australian players can seek confidential gambling information and support through national and state or territory services. Gambling Help Online provides information, counselling and online support, and local Gambling Help services may offer telephone, online or face-to-face assistance. You can also speak with your general practitioner, a qualified counsellor or a financial counsellor.

If you are concerned about someone else's gambling, approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek professional help. Protect shared finances where appropriate, avoid lending money to fund gambling and obtain independent advice about your own wellbeing and financial position.

For questions about account limits, breaks, restrictions or self-exclusion, use the support options available through Oshi Casino. Support staff can explain the relevant process and direct you to appropriate information. They cannot guarantee winnings or recover losses, and no gambling service can remove the risks associated with gambling.

This page is general information and is not medical, financial or legal advice. Responsible gambling practices should be considered alongside your own circumstances. If gambling is causing harm, act early: stop playing, protect your finances, speak with someone you trust and contact a qualified support service.