Betting Rules
These Betting Rules explain the general conditions that apply when you use Oshi Casino to place wagers or play casino games. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account, accessing the site or placing a wager, you acknowledge that you understand and accept the rules that apply to your use of the service.
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1. General betting conditions
Oshi Casino is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before registering or placing a wager. Access to the site may be restricted in some locations, and Oshi Casino may apply technical, legal or operational controls to manage access.
In this article
You must provide accurate, current and complete information when creating and maintaining an account. An account must be used only by the person to whom it belongs. You must keep your login details confidential and take reasonable steps to prevent another person from accessing your account. You should notify Oshi Casino through the available support channels if you believe that your account has been accessed without permission.
Players must meet the applicable minimum age requirement and must not use the service if they are prohibited from gambling. It is not permitted to open or use an account on behalf of another person, to allow another person to place wagers through your account, or to use the service for an unlawful purpose.
- Use only one personal account unless Oshi Casino has expressly approved another arrangement.
- Do not provide false, misleading or incomplete account information.
- Do not use another person's payment method without proper authorisation.
- Do not attempt to bypass location, identity, security or account controls.
- Do not use automated systems, bots, scripts or other tools to interfere with the site or betting process.
- Do not engage in fraudulent, abusive, collusive or otherwise unfair conduct.
Oshi Casino may request identity, age, payment or source-of-funds information where this is required for account security, legal compliance or responsible gambling checks. An account or transaction may be restricted while requested information is reviewed. Any review will be handled in accordance with applicable requirements and the site's privacy practices.
2. Placing and accepting wagers
A wager is generally considered placed when it is received and accepted by the betting system. The details shown before confirmation should be checked carefully, including the selected game, stake, lines, selections, odds where applicable and any other conditions. You are responsible for reviewing your wager before confirming it.
A wager may not be changed or cancelled after acceptance unless the relevant game rules or applicable law allow this. Oshi Casino does not guarantee that a wager will be accepted. A request may be declined, delayed or limited for technical, legal, security, risk-management or operational reasons.
Game and betting information
Information displayed on the site is provided to assist with betting decisions, but it may occasionally contain errors, omissions or delays. This can include game descriptions, prices, odds, results, event information, settlement details or account balances. You should not rely on information that appears to be incomplete or inconsistent. If a material error is identified, Oshi Casino may take reasonable steps to correct it and settle affected wagers in accordance with the applicable rules.
Game interruptions and technical issues
Internet connections, devices, software, payment services and other systems may experience interruptions or errors. Oshi Casino is not responsible for a wager that is not received because of a connection failure, device problem or other circumstance outside its reasonable control. Do not refresh repeatedly or submit the same wager again if the result is unclear. Check your account history or seek assistance through the available support options.
Where a game or betting service is interrupted, Oshi Casino may pause play, void affected wagers, restore a wager or apply another fair remedy, subject to the relevant rules and applicable law. The outcome of a wager may be determined using the official result, settlement process or game record applicable to that product.
- Select the game or betting product you wish to use.
- Review the available game information and any applicable rules.
- Enter your stake or make your selections.
- Check the wager details before confirming.
- Wait for confirmation that the wager has been received.
- Review the result and account transaction history after settlement.
3. Results, settlement and payments
Wagers are settled according to the rules displayed for the relevant game or betting product. These rules may explain how a result is determined, what happens when a game is interrupted, how cancelled or postponed events are treated, and how ties, void outcomes or incomplete rounds are handled. Product-specific rules take priority where they address a particular situation.
A result may be corrected if it was recorded incorrectly because of a technical, administrative or other material error. If a correction affects your account balance, the relevant adjustment may be made. Oshi Casino may also reverse or hold a payment where there are reasonable grounds to suspect fraud, an unauthorised transaction, a breach of these rules or a legal or compliance concern.
Payments and withdrawals are subject to account verification, payment-provider processes and any applicable transaction controls. You may be required to use an approved payment method registered in your name. Processing may be delayed when information is missing, a payment provider is unavailable, additional checks are required or a transaction does not meet the applicable conditions.
You should check your balance and transaction history regularly and report any apparent error promptly. If you notice an unfamiliar wager, deposit, withdrawal or account change, secure your account and contact Oshi Casino through the support options available on the site. Records held in the betting system may be used to investigate account activity and settle disputes.
Bonuses and promotional offers
Any bonus, reward or promotional offer is subject to its own published terms. Those terms may include eligibility requirements, qualifying transactions, playthrough conditions, game restrictions, expiry periods, maximum values or withdrawal conditions. You should read the specific offer terms before accepting or using a promotion. If there is a conflict, the terms for the relevant offer may apply to that offer.
4. Responsible gambling, complaints and rule changes
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and use only money you can afford to lose. Take regular breaks, avoid gambling when you are distressed or under the influence of alcohol or other substances, and do not chase losses by increasing your stakes.
- Set personal deposit, loss, wagering or session limits where these tools are available.
- Use reality checks or time reminders to monitor how long you have been playing.
- Consider a temporary break or self-exclusion if gambling is becoming difficult to control.
- Do not borrow money or sell possessions to fund gambling.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
If you have a question about a wager, result, payment or account restriction, contact Oshi Casino using the support method shown on the website. Include relevant information such as your account details, the date and time of the transaction, the game or betting product, and a clear description of the issue. Do not send passwords or sensitive payment information through an unsecured channel.
Complaints will be reviewed using the available account, transaction and betting records. You may be asked to provide further information to help with the investigation. The outcome may include an explanation, correction, account adjustment or confirmation that the original decision remains in place. Any external review or dispute option that applies will be described in the relevant terms or support information.
These Betting Rules may be updated from time to time to reflect changes to the service, products, legal requirements, security measures or responsible gambling practices. The current version published on the site applies to future use unless a different arrangement is required by law. You should review this page regularly. If you continue to use Oshi Casino after an update, that use may indicate acceptance of the revised rules.
