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Cookies Policy

This Cookies Policy explains how Oshi Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and other applicable website terms. By continuing to use the website, you acknowledge that cookies may be used as described below. You can manage certain cookie preferences through your browser settings or any cookie controls made available on the website.

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1. What are cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or another device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website work properly, keep your account secure, remember your preferences and provide information about how visitors use the website.

In this article

Some cookies are placed by Oshi Casino, while others may be placed by carefully selected third-party service providers that support website functions, security, analytics, advertising or other services. These providers may process information collected through cookies in accordance with their own privacy notices and the instructions or agreements that apply to their services.

A cookie may be a session cookie or a persistent cookie. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and the settings of the relevant service.

Cookies are not normally used to read information stored in other files on your device. They may, however, be linked with information you provide when using the website, such as account, transaction, device or usage information. The way this information is handled is explained in our Privacy Policy.

2. How we use cookies

Oshi Casino may use cookies and similar technologies for several purposes. The specific cookies used may change over time as the website, security requirements and services develop. Cookies may be used to:

  • Enable core website functions, including page navigation, account access and secure sessions.
  • Remember choices you make, such as language, display preferences and other settings.
  • Help protect accounts, payments and website systems from suspicious activity, misuse and unauthorised access.
  • Recognise returning visitors and maintain continuity during a single visit or across visits.
  • Understand how visitors use the website, including which pages are viewed and whether links and features work as intended.
  • Identify technical problems, measure website performance and support testing or improvements.
  • Provide information, promotions or content that may be more relevant to your interests, where permitted and where the necessary consent has been obtained.
  • Support advertising, attribution and campaign measurement through approved third-party services.
  • Help us monitor and promote safer gambling information, account controls and responsible gaming features where these technologies are used for those purposes.

Cookies may be combined with other information to help us operate, maintain and improve the website. We do not regard cookie use as a replacement for appropriate security, privacy or responsible gambling controls. You should always protect your login details, use a secure device and avoid allowing other people to access your account.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support account sign-in, secure areas, fraud prevention, session management, consent records and other technical features. Because the website may not operate correctly without them, they may not be available for optional disabling through a cookie banner. You may still be able to block them through your browser, but doing so could prevent access to some parts of the website or affect its security and functionality.

Preference and functionality cookies

These cookies remember settings and choices so that the website can provide a more convenient experience. For example, they may remember display preferences, regional settings or information about how you have chosen to interact with website features. If you reject these cookies, some preferences may need to be selected again during later visits.

Analytics and performance cookies

Analytics cookies help us understand general patterns of website use. They may show which pages receive visits, how users move through the website, whether content loads correctly and where improvements may be useful. Information from these cookies is used to assess performance and improve the user experience. Where appropriate, analytics information may be aggregated or otherwise handled to reduce its ability to identify an individual.

Advertising and marketing cookies

Advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and present information that is more relevant to visitors. These cookies may be placed by third parties acting on their own systems or providing services to us. They may use information about your browser or device activity across websites or services, subject to applicable settings, consent requirements and privacy notices.

Similar technologies

We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development kits, local storage or device identifiers. For simplicity, this policy refers to these technologies collectively as cookies unless a distinction is necessary. These tools may collect information such as device type, browser information, approximate location, referral source, pages visited and interactions with website content.

5. Privacy, updates and contact

Information collected through cookies may constitute personal information when it can be linked to you or your account. Oshi Casino handles this information in accordance with its Privacy Policy, applicable Australian privacy requirements and any other laws or rules that apply to the website and its services. The Privacy Policy explains more about collection, use, disclosure, overseas handling, retention and your privacy rights.

Third-party services used on the website may have their own cookies policies and privacy notices. We recommend reviewing those notices where relevant. Oshi Casino does not control every third-party website, platform or service, and their practices may change independently. A link to another website does not necessarily mean that Oshi Casino endorses its privacy practices.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, legal requirements or the services we use. When we make a material change, we may provide notice through the website or another appropriate channel. The updated version will apply from the date stated in the revised policy, unless a different date is specified.

If you have questions about this Cookies Policy or how cookies are used, please use the current contact or support options displayed on the Oshi Casino website. Do not include passwords, payment details or other sensitive information in an enquiry unless it is specifically requested through a secure process.

This policy is intended as general information about cookies used in connection with the website. It does not override the Privacy Policy, Terms and Conditions, responsible gambling information or any mandatory legal requirement. If there is an inconsistency, the applicable legal requirement and the relevant governing website terms will take precedence.